Resolving incorrect order

Q: I sell cosmetics from home. This month I ordered 10 creams but I was charged for 9 creams and i also got charged for a roll on that I did not order. My business leader told me that i must pay for the roll (on R29) and give it to someone as a gift and sell the cream (R55) and give the money to charity because it will cost her  petrol to come and collect the item of R29 for return. My b leader said that by paying for the roll on it will be like paying for the cream. It sounds okay to do but im still not sure if I should do what she told me to do.

A: We suggest that you inform the supplier of your circumstance and wait for his response.

 

Answered by:

Mufti Ebrahim Salejee (Isipingo Beach)