Doctors making patients wait

Q: It has become the habit with doctors that the time of the appointment made is hardly ever upheld. Despite an appointment having been made for a certain time, a patient is made to wait sometimes upto an hour longer. Is this correct? It creates much frustration and inconvenience. 

A: An appointment is a promise, and to honour a promise is obligatory. Without a valid excuse to disregard a promise is the work of a munaafiq. 

And Allah Ta'ala (الله تعالى) knows best.


Answered by:

Mufti Ebrahim Salejee (Isipingo Beach)