Q: A company manufactures and sells blinds. Often, they receive complaints from customers about faults and defects, and costs are incurred in replacing them. The staff have been warned on numerous occasions but to no avail. They continue being negligent in this matter. The manager wishes to now start fining them for their errors and negligence. He first would like to know the Shar'ee ruling in this regard. Can the employer fine his staff for their mistakes and shortcomings? If not, then in which situations can he fine them and hold them responsible?
