Q: I have a question about online reviews. I had a bad experience with one of the local Muslim mechanics. The brother fixed 2 problems in my car and after a few days both problems came back. I went to him again and he did something and it came back again. He also charged me just like any other non-Muslim mechanic in town. I thought it is just a bad experience with me and I just lived with the problem because whenever I took the car to him he keeps the car for few days and it is very inconvenient for me without a car.
I took my other car to the same mechanic because he is Muslim and I try to promote Muslim businesses then he fixes a few things in my other car and the same thing happened to this car as well. He replaces the compressor of the AC and when I tried it in summer it worked for only a few days.
I wanted to write a review about him online so others are aware of this before going there but I wanted to ask the question before writing a bad online review. (Does Muslim or non-Muslim matters in this case)
A: I suggest that you may move away to a more reliable mechanic. In place of writing a review, write a letter directly to him that he should correct his ways.
And Allah Ta'ala (الله تعالى) knows best.
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