Repaying for an in incorrectly refunded item
Q: I bought 3 Ryse supplements from TikTok shop 2 years ago but I claimed that they never showed up even though they did and I received a refund. What can I do for forgiveness and to use this product? Is it even possible to use the product?
I contacted TikTok customer service and they said they usually cover the cost so TikTok is the ones that lost money. I told the customer service individual that I received the order but still asked for a refund and they said that I can’t pay for it now. If I can't use them do I give them away as they are protein supplements.