returns

Q: Is it permissible for a shop to put up a sign saying “no exchange/refunds on sale items”? The sale items are not defective. They are merely marked down to promote them and make them sell quicker. Is such a condition valid?

Q: An electrician once came to my home and left his cutter. Now, I don’t have any chance of meeting him. Can I use the cutter myself?

Q: I have taken/borrowed some money from a shop as I do not have enough money. I told the shopkeeper that I will give you the remaining amount next time I come, so he agreed and he further reminded me to pay otherwise on dooms day Allah will ask me about it. I didn't give him the remaining amount but now few months later I visited his shop to pay the remaining amount but the shop has been closed. When I asked about him from some of his neighbour's shops, they told me that he has closed his shop from here. I want to pay him his remaining amount. Can you guide me what I have to do?

Q: I work in a shop. One customer mistakenly gave me more money than usual. I didn't return his money. I spent that money. Now I'm feeling guilty about that. What should I do? Please help me...

Q: I've bought an item on eBay and after receiving the item, I requested a refund for the money because it was not as stated. The money was returned and according to eBay policy, the seller is to pay the shipping fee for the return. I've been trying to get in touch with the seller for almost two months now but they have not responded. I would like to know what I am to do with the item I had previously bought?

Q: I have a question on putting investment.

We have a group of around 45 people and each guy is putting a total of 1200 AED for 1.5 years. And one guy among us is buying a Limo Taxi to run as per Government Rules and every month he will be giving us 15% of the money after his expenditures like room, food, etc.

Total 55000AED only will be from our group of people, and remaining cash needed-the guy who is purchasing the car will be arranging. As per him, he will be paying back monthly to Emirates Transport, a Government Authority, the cash he will arrange. We asked any interest in that, he said he is not sure about it.

We will be getting 15% from the 55000AED amount we are investing, and this is fixed percentage, and the amount may increase or decrease based on how much work he will get with his taxi. But the percentage will be same 15%.

I would like to ask you, if in the amount we are investing there is no interest, will it be haram for us? Because, in the amount this guy is arranging, he may be paying monthly to Authority with interest.

Q: I've a question which keeps disturbing me. Before traveling to another city where my mom lives, I bought an abaya from a local shop in Jeddah for my mother. Unfortunately that abaya was not my mom's size. After 2 weeks my husband and I went to the shop and returned it but the shopkeeper was reluctant to take it back and when he got to know that it's been weeks he refused to take it back because he didn't want to give us the cash back. When my husband persuaded him he said okay if you bring back the box in which the abaya came I'd take it back. the box was of almost no monetary value and he had tons of it in his shop and usually people don't take boxes with them they just take the abaya in a bag. We had the abaya in the bag and the abaya was never worn but he wouldn't agree. He just didn't want to take it back. My husband was very polite in the beginning but then he got angry and with some argument the shopkeeper cut 10% from the original cost and gave us the cash back very rudely. My husband said to his face that bengalis are bad people, I tried to stop my husband but he was way too angry. The shopkeeper said that I'll see you on the judgment day and take my money. It's been 2-3 months but I still feel guilty. I dunno if we were at right or wrong? Should We return the shopkeeper his money or should we let it go? Usually there no conditions on return or exchange. And abayas are sold too quickly so even if you got an abaya on order you can return and it and get another. I dunno law of shariah here. I just want to know that if the money was not haram for us because my husband forced the shopkeeper.

Q: When a customer returns an item that got damaged while in his possession after he bought it, do we have to give him a full refund or can we deduct the amount of the damage?