Published 9 months ago
Last updated 9 months ago
Q: I have ordered online. The courier delivered the item to the security or maid. I then asked the sender where is my items as it was not delivered to me and the proof of delivery has the maid or security name. They then offered a refund or replacement. I did this a few times with a few companies. I wanted to know if this is haraam
A: If the security did not pass it to you then you have the right to claim. And if he passed it on to you then it is haraam to claim.
And Allah Ta'ala (الله تعالى) knows best.
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