Trade

Q: I purchased a kurta from a family member, the kurta I ordered was from seeing a picture which they sent to me, upon receiving the kurta I noticed the studs are completely different from what was ordered. 

I brought it to their attention, sent it back and awaited feedback. I was told that what I initially ordered was old stock and what they gave me is now the new range [I was not informed before about this] nor did they mention that picture is for illustration purposes only. 

I asked for a refund as I'm not happy with that product. They are now saying they don't do refunds and I should pick something else. All this was not told to me when dealing and payment was made. I've made it clear that I don't require anything else and a refund is the way forward. 

According to them they don't see any fault or difference in what they gave me as BRAND and COLOR of kurta is same.. the only difference is the studs on the kurta (which is the whole point). Now I'm being told that since I'm DEMANDING a refund they would minus a percentage of what I paid to them as a service fee, again I was not informed about all these things prior to the transaction\deal. 

They are justifying all this by saying that since I am family they didn't charge me delivery fee which they paid to THEIR SUPPLIER (for them to get their stock, not for it to be delivered to me). According to them they have full right to claim this delivery fee from me and I am in the wrong. 

Please advise

Q: Can the Darul Ifta please check if this agreement is okay for our customers. 

Agreement to Purchase (company) Products 

I hereby agree to purchase ebooks, charts, etc. without forwarding them to anyone or sharing them on social media. I will only print them out for my own use. As these products belong to (company), they are the sole copyright of this organization. Hence they cannot be used for commercial purposes, unless otherwise agreed. 

Name: 
Date: 
Contact Details: 
Signature:

Q: Is it permissible to sell rolling paper usually used for weed often known as rizla. And selling lighters to someone you know will used it for smoking?

Q: I am seeking guidance regarding a matter related halaal and haraam. 

I live in the United Arab Emirates, and we are not very well off, we struggle at times to buy things apart from the necessities. 

There are two fintech companies TABBY AND TAMARA. 

Tabby was shariah compliant initially when they started, splitting each bill into 4 installments and so was tamara. Tamara is still 4 installments. But tabby has now introduced installments in 6 months, 8 months and also 12 months and when they started here, there was a fatwa on their website too, they don't say that it is interest, there's an extra amount that they charge which they call processing/service fee, I want to know is that interest? I have multiple payments spilt across because I did not know it and just realised it, also because initially there were fatwa on the tabby website. For tamara, there is also a fatwa and they have mentioned names of scholars who have given fatwas 

All of the shariah resolutions are attached on their website too, so I want to know if what they calling the 'Processing fee' is not interest and allowed for me to use as it is really helpful, and if it is not, then I have multiple payments spread across both companies and I am not in a position to pay it all off as we struggle big time financially. As someone striving to act in accordance with the teachings of Islam, I want to ensure that my actions are pleasing to Allah Ta'ala. 

Q: Many people are buying gold but keeping it at the company they buy it from and when the rate increases they pay a commission and then sell it. Is this halaal because even though you have your name written on the gold it isn't in your custody.

Q: I have noticed that my father has been selling filter/rolling paper (rizla) in bulk such as in large boxes to possible retail customers. I would just like to know whether it is permissible to sell such an item given the nature of its use?

Q: I would like to know what is the masaail concerning fake goods. As a retailer stocking original goods (which does come with its price tag) finds others selling fake goods matching the originals at a much lower rate. Is it permissible to stock these goods? 

And what is the masaail concerning a person purchasing fake goods because the price is right.

Q: What is the ruling regarding online trading - day trader. He trades with various things like gold, currencies and oil.

Q: Recently we see maktab jalsahs being held and you have to purchase a ticket to attend. Is this allowed? 

Before we use to go to jalsahs without having to buy a ticket. Tickets are sold for R50. 

If the maktab can't afford an elaborate jalsah, why have it elaborate or if its difficult then should they have a jalsah?