Trade

Selling malic acid to breweries and to manufacture sweets

Q: I am interested in purchasing a company that manufactures malic acid. The acid is used in the manufacture of sweets to make them taste sour and also used in the manufacture of beer to give it a sour taste. 

The main customer base of the company is the breweries. 

Will it be permissible for me to purchase the company and maintain the same customer base?

Promoting women’s modest clothing on female models

Q: I would like to seek guidance regarding promoting a women’s modest clothing business on Instagram. 

1. Is it permissible to advertise modest clothing using female models if their faces are covered or not shown at all (for example, only showing the lower body such as the outfit from the shoulders down or waist down)? 

2. If using human models in this way is not permissible, would it be allowed to use AI-generated images to promote the clothing, where the “model” is not a real person and the face and eyes are also covered or not shown (only the lower body is visible)? 

My intention is to maintain modesty while still presenting the clothing in a presentable and appealing way for customers.

Charging the customer handling fees on items returned

Q: Is it permissible to charge a general 15% handling fee for all returns for admin and transportation costs? 

E.g. The seller is in Durban and the buyer is in Johannesburg or Cape Town. The seller incurred admin and transport costs to get the goods delivered and will incur costs to get the goods returned. There could be various reasons for the returns - incorrect goods supplied, excess stock bought, damaged goods received, buyer cannot sell the goods etc. 

Buying in bulk due to fear rising from the Middle East conflict

Q: With the recent conflict in the Middle East, we are bound to be worried. Recently, the President of Brazil had called out to the the President of South Africa stating that we should be prepared and ready as our country is at a risk of getting invaded. 

Some Ulama have called out in the Western Cape saying that we should stock up and store goods. 

My question is, is it permissible to buy in bulk and store items?

Selling items on online stores with different payment options

Q: On Amazon and other online stores, there's a type of installment payment that involves interest. The buyer takes out a loan from the bank to pay for the product in installments, and the store pays the seller upfront without any interest. The buyer pays the installment to the store, and the store pays the seller the full price of the product immediately. 

It's not possible to disable this payment option on these stores. 

Would it be legal to sell on these online stores?

Clause stating that if the buyer defaults on an installment, the entire outstanding balance becomes immediately due

Q: If a person purchases an item on a payment plan, agreeing to pay the price in fixed monthly installments over a set period, and the contract includes a clause stating that if the buyer defaults on any single installment, then the entire outstanding balance becomes immediately due and payable. Is such a condition valid and permissible?

Dropshipping

Q: Is this form of dropshipping allowed: 

I advertise the product of a supplier with a 20% increase in price on my store. All products on my store have the same percentage increase from the wholesale price. I consider the 20% as the commission I receive. This has not been communicated with the suppliers, as there are many suppliers whose products are being advertised on my store. 

When a customer places an order, the product is shipped directly to them. The customer pays shipping fee. They are informed that I purchase the product on their behalf and take a commission, but may not know who exactly the supplier is, or how much commission is taken (they just see total price after commission added).

Being entitled to a refund if one receives a different kurta from the one ordered

Q: I purchased a kurta from a family member, the kurta I ordered was from seeing a picture which they sent to me, upon receiving the kurta I noticed the studs are completely different from what was ordered. 

I brought it to their attention, sent it back and awaited feedback. I was told that what I initially ordered was old stock and what they gave me is now the new range [I was not informed before about this] nor did they mention that picture is for illustration purposes only. 

I asked for a refund as I'm not happy with that product. They are now saying they don't do refunds and I should pick something else. All this was not told to me when dealing and payment was made. I've made it clear that I don't require anything else and a refund is the way forward. 

According to them they don't see any fault or difference in what they gave me as BRAND and COLOR of kurta is same.. the only difference is the studs on the kurta (which is the whole point). Now I'm being told that since I'm DEMANDING a refund they would minus a percentage of what I paid to them as a service fee, again I was not informed about all these things prior to the transaction\deal. 

They are justifying all this by saying that since I am family they didn't charge me delivery fee which they paid to THEIR SUPPLIER (for them to get their stock, not for it to be delivered to me). According to them they have full right to claim this delivery fee from me and I am in the wrong. 

Please advise