Trade

Q: I advertised a hunting scope on an online platform. In the description I wrote the name and the condition of the scope been fair condition. An individual messaged and on 20 March 2024 and I sold the hunting scope to this individual. 

On 25 March he confirmed receiving the scope and was happy. A month later he messaged saying the scope is not working and demanding a refund. I said its one month later and I can't do anything as its a second hand item and was bought and sold as second hand goods. Then he demands a receipt for the item which could not be provided as its second hand goods with no warranty. 

Apparently he wanted the receipt as the company of this scope has a lifetime warranty which he could claim if he had an original receipt which could not be provided. The scope was sold for R2000 which was in fair condition. All pictures of the scope was shown to the individual before purchasing. A scope brand new is about 8 to R10000. Its been around 5 months since the purchase. What do I do in this situation?

Q: I wanted to find out a fatwa regarding weights and measures in my business. 

We are steel traders. We buy steel a certain thickness say 0.2mm but the factories that produce it can’t get the exact thickness due to the production process. So the thickness varies from 0.195 to 0.205mm, sometimes more sometimes less. 

What is the ruling on this because we sell the product as 0.2mm. We sell as per the thickness that we order. We don’t order a lower thickness and sell as a higher thickness. This is purely a production tolerance level as the machines can never get it exact.

Q: I wish to purchase a second hand vehicle from a dealer. All vehicles are sold with warranty. Vehicle is selling for 100k. However, it is mentioned that the price of the vehicle is R85000 and the price of the warranty is R15000 but the vehicle cannot be purchased without the warranty. Will such a purchase be permissible? 

Q: Is it permissible to bypass an estate agent in purchasing a property? 

Example, I see a property for sale on their website/see their board outside the property. I then go directly to the seller and do a private deal with them, to avoid getting the estate agent involved and to avoid paying them commission. Is this permissible?

Q: If a person owned a leather jacket and found out it was made from pig skin, can that jacket be sold to a non-Muslim and the funds be used to purchase another item?

Q: In some businesses it is common practice to special order an item for a customer, when it is not in stock, by taking a non-refundable deposit, e.g., 25% or 50%. At times the following situations arise after the item is purchased from the supplier and it arrives: 

1. The customer pays the balance and the sale is concluded. 

2. The customer changes their mind and then wants a refund, which is refused because the item was specially ordered. 

Is it permissible to conduct business in this manner?

Q: Is it permissible to sell collectable cards, such as soccer cards, Pokémon, etc. Also video games disks, etc.

Q: 

1. I wanted to open a candle making business where I make scented candles and candles using resin and epoxy with pearls and stones for decoration. Is this permissible? 

2. I also wanted to ask that my business will have everything to do with scents so sprays for the house and bamboo stick scents, candle massage oils and I’ll be selling to other companies like Checkers, YuppieChef and event planners to put as centre pieces for weddings. I would also like to do oud bars at weddings for customised weddings. I will also be selling ironing scents. Where, after the clothing is ironed it will be hanged and underneath it the bakhoor spoke will freshen the clothing. All of this will be from my home. 

Please remember me in your special duas, May Allah grant me barakah and Aafiyah.

Q: I have seen previous questions, about whether purchasing extended warranties which are a separate line item at the time of purchasing a product, are haraam. 

Please advise if it is permissible to sell the same item, at different price points but the higher price point has a longer warranty? The warranty is not a separate line item.