Q: I would like to find out with regards to refunds.
If a customer purchases 500 bricks and it is loaded with a forklift/hand. When the customers returns the goods, it requires manual labor to offload and palletize.
Please advise, would it be permissible to charge an offloading fee?
Q: Is buying physical gold and silver bullion halaal or haram? As you know when buying gold online you pay with wire transfer then the payment clears and delivered for few days.
Q: I sell 1m lengths of pipe at R80. I purchase these ready cut. I have a marking on my counter to measure 1m. Those who purchase don't specifically require 1m but purchase the metre as that's how it's sold. It is advertised as 1m. I noticed a pipe today that was marginally short. I therefore refunded R2 to the customer but did not inform him why. The pipe will still fulfill the function for which it was purchased. What is the ruling regarding this transaction?
Q: Please advise on whether it's permissible to study a cannabis course and learn about cannabis.
Also, is it permissible sell cannabis and cannabis products for medicinal use?
Q: It is right to sell an item higher than it's retail price which is mentioned on the product box?
Q: A person sells balloons with a ‘Happy Birthday’ sticker on it. This is their only form of income. Is it permissible to sell this type of item?.
Q:
1. If a customer was to order something that the business didn't own (it wasn't in stock) and rather than paying full price on it, they agreed to put a deposit down and pay full price after the product was delivered to their house and it was fitted into their house (fitting is a separate service and a customer can order a product and request fitting it into their house or they can order a product with the fitting service together).
Would the income be halal for this? The product will be delivered to the shop first and then the business will send the product to the customers house and fit it.
2. If you tell a customer that the product isn't in stock and they have to order it in and if they do, they don’t have to pay full price, rather just a deposit and then when the product is delivered to their house or ready to collect from the businesses store, they can pay full price after that, is the income halal?
Q:
1. Is it permissible for a Muslim business owner to promote his business using adverts with Christmas decorations?
2. Can a Muslim businessman sell Christmas lights, trees, decorations, etc.?
3. What is the ruling regarding a person decorating his business with Christmas lights, Santa Clause etc.?
Q: I bought airtime and put it in my phone. I used the airtime to buy a bundle of data. I never notice my airtime was fifty cents less. They charged me an emergency recharge. They gave me R2 and said from my next airtime they will take R2+R1.10 access fee. What must I do at that time? When agreeing, I never know it was interest but after that I sensed it. Please advise.
Q: I have a start up that will sell products online in the U.S. I have made small 3d printed stars for use as fridge magnets, but they also can be hanged as a decoration. It is Christmas time in the U.S. and a lot of decoration sales are made during this time.
I have not made a product specifically for Christmas, but my product may be used as a decoration on x-mass trees. I can make a product listing on my online store and add "tags" that help customers find my product. Is it okay for me to add a "christmas" tag to my product, so that it appears easily in searches and attracts sales?