Handling charges on returned items
Q: If someone buys a load of timber, and then comes back and says that the size is wrong and he needs a bigger size, can one charge a 10% handling fee on the timber returned?
Q: If someone buys a load of timber, and then comes back and says that the size is wrong and he needs a bigger size, can one charge a 10% handling fee on the timber returned?
Q: If a customer wishes to return an item that he purchased merely because he changed his mind and there was nothing wrong with the item, do I have to cancel the sale or can I refuse to cancel the sale?
Q: I have employed a salesman who will be paid a commission. The commission is percentage based, but there is a different percentage stipulated based on the amount of the sales. For example, for sales between R1 and R5000, the commission is 5%, but from R5001 to R10 000, the commission is 7.5%. Is this permissible?
Q: I want to sell a piece of land. The total price is R1.5 million. The buyer will pay me a 33% deposit as an upfront payment and the rest within 6 months, and then only will I hand over the land papers and land to him. If the purchaser fails to give me 67% within these 6 months, the sale will be cancelled and the purchaser will lose the 33% deposit. Is this clause permissible (forfeiting the initial deposit)?
Q: I am standing at a stall in a madrasah and selling things for the madrasah such as sweets, etc. The items do not belong to me but to the madrasah. Can I purchase items for myself from the stalls, or would this be impermissible since I would, in essence, be the buyer and the seller at the same time?
Q: I want to write an ebook and to publish on Amazon Kindle. When somebody buy my book I get paid. Firstly the owners of Amazon are non Muslim so can I sell my book on Amazon Kindle. Secondly when a buyer buys my book I get paid. What if the buyer money is haram and mostly buyers are non-muslim and their money is involved with riba and other haram things. So this type of money will be halaal for me? When someone read my ebook ads are shown on their device sometime but I am paid royalties of my ebook not for ads so this is permissible?
Q: If I don’t have stock in my business, can I sell the goods? For example, a client comes and purchases a load of bricks and wants it delivered to his house. He pays us for the bricks and delivery, and though we don’t have it in stock, we accept the money. We then collect the bricks from the brick manufacturer and deliver it directly to the client’s house. Is this permissible?
Q: Is it permissible for me to make dolls without heads and sell them for children to play with?
Q: I bought a batch of stock at a certain price. Thereafter, the price of the stock items went up, causing the market value to increase. Can I raise my price on these items, even though I am still selling stock from the old batch which I bought at the lower price?
Q: Telkom offers a certain internet package where you receive a free DSTV Explorer decoder. If I take the package, can I sell the decoder and keep the money?