Trade

Marking items at a higher price due to people asking for discounts

Q: Someone owns a shop. Because people often ask for discounts, they mark the items higher, so when people ask for discounts, they give it and still get their desired profit. 

Eg. He wants a profit of R50 for a R100 item. However, knowing that people will ask for a discount, he marks the item as R200. So when people ask for a R50 discount, he gives it to them and still gets his desired profit. Is this permissible in Shari'ah or is that money haraam?

Islamic vehicle financing

Q: I dealt with one of the Islamic banks in purchasing a car. I purchased the car from the dealer and even paid a certain amount of the car upfront to him. Thereafter, I referred to an Islamic bank and asked them to assist me purchase the car. I even informed them that I already paid a certain amount for the car. The bank accepted to assist me and made me sign the form of acting as their agent of purchasing the car from the dealer. After the necessary paperwork was completed, the bank paid the dealer the remainder amount that I was owing and made me sign an agreement with them to buy the car from them. In exchange of the money they paid to the dealer, they sold the car to me with a profit. Is this contract which I entered into with the Islamic bank Shari’ah compliant?

Returning a slim fit abaya

Q: I purchased 3 abayas from a lady online. All 3 turned out short even after giving measurements. She tried to fix them but changed the look of the abaya I ordered (it does not look like the original picture). When I received it, they were dumped in a bag. When I called her to say its a slim fit and short and I cannot wear it like this, she asked where her abayas were, to which she responded "oh god". She said her abayas are tailored so it will seem short irrespect of my size, so couldn't she inform me of this? So I could then say... make it bigger, looser and longer as I am in niqaab and cannot leave the house with immodest abayas. She then says why I didn't tell her I'm in niqaab. Being in niqaab or not doesn't matter when purchasing an abaya. I want to send them back to her but she is ignoring me and my messages and refuses to send me her address. The abayas cost R3049 and she doesn't seem bothered that her customer isn't happy. I mentioned that I'm not asking for a refund but that she takes the abayas back and give me the correct sizes but she refuses. Please advise going forward as I havent been rude to her at all but shes been abrupt and not accommodating.