Refunds

Returning an Item

Q: I purchased an item from a certain Muslim business man. I no longer require the item. I produced my slip as required. I was refused a refund but was told to take something from the store to the value of the money spent. The fact is I don't require anything from that store.

Buyer receiving the wrong item and refunding

Q: Person B sees advert of person A, and a successful transaction takes place. Upon person B receiving the goods, he notices that the contents do not match what was advertised. After querying from person A and requesting a refund, person A claims to have been scammed by person A's supplier (who has since disappeared) and refuses to refund person B. Who is responsible and who should suffer a loss? Keeping in mind that person A had failed to check the contents after receiving it from his supplier.