Q: I work in a hospital in the UK and applied for a parking permit - I have to pay every month to park my car at the hospital. When my wage came, I realised the charges for parking were not being taken from my wages so I contacted them twice. They assured me that they had my account details and money would be taken.
A few months later I realised again no charges for parking were taken so I took no further action and left it because I thought I've contacted them twice and done what I could. But now I have a guilty feeling and think maybe I should have contacted them again until they took the money. Do I have to pay them back or pay the amount to charity? and am I at fault?
A: You will have to pay them.
And Allah Ta'ala (الله تعالى) knows best.
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