Trade

Inviting customers to my site using the info available on other websites

Q: I am launching a new online website.Insha Allah. There are a few websites that offer a very similar service. I subscribe to these competitor websites. Their clients have items listed for sale on the site and the clients details are available, can I use these contact details to invite their customers to join my site. Is this permissible?

Seller claiming more than the agreed upon price

Q: A certain person owned a property that his friend wished to buy from him. On seeing the land, his friend offered him R1.2 million. He told his friend, “I don’t know the value of the property. If the value is more, you must sort me out.” After a week passed, the owner still hadn’t checked the value, but concluded a deal for R1.2 million, even making out a contract and signing the papers. A few months later, the initial owner learnt that the value was R1.5 million. He now wants to claim an additional R300 000 from the seller. Is this permissible?

Selling the Goods in Advance in a Salam Transaction

Q:

1.    I remember hearing in a program that a person needs to take possession of an item before selling it. I sometimes receive inquiries about my product from people living in other provinces. My supplier is prepared to make courier arrangements for delivery directly to the customer with adding the courier costs to the price of the product. Although the customer receives the goods directly from my supplier, they do not know this as they pay me for the goods and courier costs and I pay the supplier in turn. Is this permissible?
2.    Some items are costly and I do not keep any stock with me. Is it permissible for me to charge the customer and then order the goods?
3.    I am also the distributor for an item which is made in another province. I do not have a vehicle of my own to transport the goods and the space to store bulk orders. Is it permissible for me to take orders from customers and get the transport company to deliver directly to the customer?

Accepting payment from financial institutions

Q: We have a company selling computers with Muslim and non-Muslim customers.

Some customers require financing/loans (which comes with interest) through third party financing institutions to buy the equipment from us.

Firstly, is it permissible for us to accept the payment from the financial institution on their behalf? We are not engaging in interest but we have to be registered as an authorized supplier with the institution.

Secondly, as some Muslims also tend to go through the same system, we want to provide an in-house interest-free financing facility for our Muslim customers only so that they do not have to pay interest and get a short-term facility on their purchase from us. Can we make the credit price higher than the cash price? For example, if R100 is the cash price, can we charge R125 for credit term over 6 monthly instalments?

Selling R5 airtime for R6

Q: At my work place, we sell airtime from machines. Because of the very low profit margin, my employer wants to, for example, sell the R5 at R6 and increase the other denominations accordingly. Will this be permissible according to Shari’ah?