Trade

Fast food shop adding an extra item into one's meal

Q: I was at this fastfood shop last week and I bought a 3 chicken wings meal. I came home and saw that I was given 4. Normally I don’t worry about this since usually I assume this occurs if one of the wing pieces is small so they give another to compensate, however, because I’m dealing with religious OCD and doubts, I’m worried. I called them today and they confirmed that sometimes they do this for the reason I mentioned above. Can I assume that this is what occurred in my case instead of thinking that they made a mistake?

Contacting a store after paying less for an item due to an error in their system

Q: I paid less than I should have when I went to the supermarket a few months ago due to an error in their checkout system. I messaged their customer service online on the day and they said “Thank you for your honesty. There's nothing much we can do about it at here at Customer Services but if you do wish to get rid of the difference you can return to the store and speak with the Customer Service desk.”

Am I sinful if I don’t go back and return the difference? I’m not 100% sure if I still have the receipt.

Purchasing gold online

Q: I want to know about forex trading in gold usoil or currencies? What are Islamic teachings and what should be avoided? If the broker is paid directly and dollars are given back directly within that time, is it permissible?

Purchasing through Shein's points and coupon system

Q: Shein, an online store has a points system. For everyday the user checks in they are given points, for every review on items bought u are given points.

When orders are received and you confirmed its received, you are given points and these points are then accumulated and converted into rands for which you can use for purchases.

Is this points system valid?

Also, they have a coupon system where if you purchase over a certain amount, there is a discount. Is this permissible?

Purchasing a TV on interest

Q: I bought a TV with option of no cost emi of 3 months. After emi completion, Later I found out that it is not permissible and it involves interest as bank gives loan and charges interest and then I checked my statement and found out.

I usually buy items paying all amount but this happened first time that I had to take this option of no cost emi. From the day, I came to know I am feeling bad. Should I sell of my TV or keep it? If I sell I won't even get 50% of amount which I took. So I am in a dilema. What should I do in this case.

Seller charging more than the fixed price when selling an item

Q: I bought an electronic item from a store and it was discussed that the amount would be 67000 INR even if I pay once or in 3 installments. On the bill it was mentioned that 22333x3 will be deducted from my card every month for 3 months and also it was mentioned as 65300 as principal and 1700 as interest. Is this allowed as the amount was fixed?

Later, I found out in the statement that around 100 rupees was charged extra and total amount which they took was 67100 INR.