Liability

Q: I went to a vet recently with a pet who needed treatment. Our pet fell from a 5 ft tall table during treatment and suffered internal bleeding and passed away the next day. The manager said that they will not charge us for hospital treatment as it was their fault. I understand this was an accident but I am hurt that the pet hospital did not do cpr and did not try harder. They did try though for free but they did not do cpr as they said we cant do this for free and I dont think they did the operation because we did not pay. The blood count of the pet was 10 percent and the pet had a seizure and stopped breathing but they refuse to do cpr for free. I am so upset we all are . 

1. Is it haraam to sue the vets for the accidental death of our pet even though this vet is a good person and helped our pet for many years? We had a good friendship with this vet until this accident. All my friends are angry and saying to sue him for letting the pet drop from the table. I feel guilty to sue and I dont want to because this man has been good in the past but I cant stop being upset as it was his fault for not telling me to hold the pet.

2. Did Allah take this pet from us or was it an accident that Allah did not plan? If Allah knew then did Allah punish me or did Allah free this pet from pain of disability and emotional pain from not being healthy?

Q: There was an armed robbery at my house. The robbers demanded money. My mother keeps my brothers, father's and my money all together. She gave them everything that was there. She now wants to know if she owes this money to us since she gave it to them

Q: I own a carwash where I employ staff to wash the cars of customers who come to get their cars cleaned.

I erected a sign informing the customers that neither my staff nor I will be held liable for any damage caused to their vehicles on my premises, and entry is at their own risk. Is this permissible?

After making this declaration, if one of my staff accidentally damages a customer's car, who is responsible?

Q: What is the procedure in the following case:

I was at a parking lot. Just as I opened my car door, a strong wind blew it onto the car next to me and scratched the car abit and cracked the indicator light. I was scared and wasn't sure what to do. I considered leaving a note along with some money on the windscreen but I was afraid and drove away. Now it's really playing on my conscience. Please advise.

Q: My mom married someone who my mom brought to uk. When time came for his visa to be renewed my mom had two choice one to give him permanent or just extend. My mom wanted to give him just extended because she did not like his behaviour as it changed as he was already married as well. According to my mother he threatened her and said if you don't give me permanent visa I will tell everyone you married me as it was kept a secret. Also he said when you go back you watch what happens something along the lines. Due to the threats and pressure she applied for permanent visa but was very unsatisfied so she asked me to help her to collect his letter and destroy it. Which I did and due to destroying the letter he was deported as he had overstayed. Am I sinful as I just helped my mother. Now my mother does not speak to him for obvious reasons, there is no contact so if I had said something in anger to him am I sinful?

Q: I used a disposable product of someone without their permission, knowing they wouldn't mind. But now I have no contact with that person am I sinful?

Q: When I was around 13 to 14, I attempted to modify someone's console but it became faulty. They said don't worry about it we'll get it replaced. Am I sinful, although physically I was in puberty but not mentally.

Q: Mmy sister took a loan for me to help me but my brother took it and used it for his own purpose. Now she is asking money from me to pay the interest and return money which never reached me. So I seek help. Am I responsible for the money?

Q: I have a dispute with my neighbour and need advice. I live in a townhouse complex with a unit directly above mine. The unit is owned by a Muslim advocate and is rented out. His bathroom is situated directly above my bathroom and over the past 4 years, there has been a leak from his bathroom directly into mine. Initially when I complained about the leak he would have plumbers come out and attend to it. I would then, at my own expense repair my bathroom. Some time later the leak would return and the same thing would happen. This happened about 3 times. I have told him in writing that whilst I have not claimed the costs of repairs from him in the past, I would do so in the future as the situation was getting out of hand. I moved out of the complex and let the unit out. Whilst my tenant was there, the leak returned. Initially it was small and I notified him. he called out his plumbers, but the leak did not stop. The leak then became progressively worse. He called out his plumbers again who said the leak is coming from the roof. There was a problem with the roof area to his unit and despite the fact that his tenants complained about it, he did nothing about it and did not notify the body corporate. The leak got even worse and I notified him and he said there was nothing more he could do and I should call out my own plumbers, which I did. My plumbers thought the leak was due to a blockage in the waste pipe to his unit, but he refused to investigate this. I then undertook to investigate the roof area and the waste pipes myself, but the body corporate refused to allow me to do so, as this is common property. Only he could access the waste pipes through his unit but he refused to do so and wanted me to bring my own plumbers and chop through the walls of his bathroom, which I was advised not to do. Eventually, I had to get a lawyers letter to the body corporate to get them to investigate the roof. They did so, found problems on the roof and repaired it. But the leak persisted. The body corporate then looked at his bathroom and confirmed that the leak was coming from his bathroom. Following notice from the body corporate, he then arranged for a specialist leak detector to come out and the leak was found to be in his unit coming from the wall and base of his shower. In the interim, about 7 months ago, my tenant vacated the unit and I have not been able to secure another tenant because of the nature of the leak and the extent of the damage. All along I have been notifying both him and the body corporate, that this rental income was my sole source of income and that this lack of income placed my in such a poor financial position that I was late on the payment of my levies and the body corporate issued me with a letter of demand. Since the leak has been confirmed to be coming from his unit, I sent him a letter asking him to repair my unit as well as to reimburse me for my financial loss. He has now replied that he is not responsible for my loss, because he called out a plumber and was told by his plumber that there is no problem with his unit. He also states that I should have done more to find the leak myself. I would like to point out that he has not once attended on the unit himself to investigate the leak, even though he lives within 10 minutes. I have asked to meet with him but he is not available. Anytime I send him and email, he will take 1 to 2 weeks to reply and then too only after I follow up with him. I find it unfair that he should bear no responsibility for damage and loss caused by a fault in his unit. I acknowledge that he did call out the same plumber each time, but he never ever supervised their work and did not get a second opinion. Also, how can I be responsible if his plumbers made a mistake. My situation is difficult financially and the loss of income is in excess of R80000.00. The damage to my unit is extensive and it will cost allot of money to repair it. I am also anxious to try and get the matter sorted out asap so I can generate a rental income. Please advise from an Islamic perspective if I am within my rights to ask him to reimburse me for the costs of the repairs and the financial loss.

Q: Someone purchased some goods from me online. I had it sent to him via a courier service. The goods have not reached him and cannot be traced. How should the situation be resolved and who is liable for the loss?