Q: I sell scarves and kaftans over the internet. I had a customer from another country who purchased scarves from me in September. She sent the money to me via internet transfer and I then sent her goods via Air Mail through the South African Post Office. She has since not received her goods and is asking for a refund. I received proof from the post office showing that the parcel was put onto an SAA flight to her country on 17 September 2013. However, when she went to the post office, they said that they have not received the goods. Who is responsible for the loss? I did as asked and sent the goods via post office which she paid for. She is asking for a full refund, but what about the loss to me for my stock?

Q:

1. I have a friend that buys euros from me. He usually buys from me because I give him facilities to pay. For example, I sell him 20 000 euros at 13 rand equal to R260 000 and he pays in 5 months cheques in rands.

2. This friend lives in a city 300km away and his neighbour also sells euros. Sometimes, when my friend wants euros, I sell them to him. Then I give him the rands to buy the euros on my behalf from his neighbour. My friend then pays me back for these euros later on. Is this allowed?

3. If I give him the rands to buy euros on my behalf, but he does not buy the euros and instead keeps the rands for other transactions, is it my responsibility?

Q: Is the trading concept of ‘drop shipping’ permissible? In ‘drop shipping’, the trader does not keep stock of any item. Instead, he accepts payment for the goods and then forwards the customer’s details to the supplier who will deliver directly to the customer. ‘Drop shipping’ is commonly found in online shopping. Is this permissible?

Q: What is the sunnah method for women that should be adopted at the time of solar eclipse?

Q: After relations with ones wife, if one intends to sleep without ghusl, the hadith mentions making wudhu. Is this classified as a sunnat?

Q: My husband divorced me once over the phone but made ruju. Later on we had many fights. I asked him for divorce or to end the marriage and he said "ho gayi" meaning it's done, along with many other words that I don't remember. This was in person.

Then at another time after more fights, I asked him to end this and he said, "Samjho ho gayi or ho chuki" meaning consider it done. I wanted him to text me the word talaq but he said I'll send the papers in mail. I gave him the address because he asked. But he couldn't go through with it. Later on, he said since he didn't use the word divorce, it probably didn't occur. 

Q: Allah has a form, we don’t know how it is but in a Hadith in Bukhari Shareef (7437), it says that Allah will first come to believers in one shape then in a different shape.

My question is, does Allah’s Being changes shapes? Please expain the Hadith.

Q: Is wearing niqaab one of the conditions of Islamic dress for women?

Q: I am aware that sitting cross-legged is permissible, but is it Sunnah?

Q: A person wants to run his clothing business through online retail platforms. To display the products, he will have to take photos of live human models wearing the clothing and other items. Is this allowed? If not, can mannequins with the heads be used?