Published 1 week ago
Last updated 2 days ago
Q: I would like to find out with regards to refunds.
If a customer purchases 500 bricks and it is loaded with a forklift/hand. When the customers returns the goods, it requires manual labor to offload and palletize.
Please advise, would it be permissible to charge an offloading fee?
A: It is not permissible to charge the customer a fee for offloading the returned bricks. If a fee is charged, it will not be permissible and it will be regarded as interest.
And Allah Ta'ala (الله تعالى) knows best.
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