Renegotiating a business deal
Q: Is it permissible to renegotiate a business deal that one had previously agreed to but had not considered the consequences thoroughly?
Trade
Confirming the sale upon delivery of the items
Q: A pharmacy takes orders, and then delivers the medication along with the invoice. At times the price of the items in the order is known to both the pharmacy and the seller.
1. At times the purchaser just orders certain items, and receives the goods with the invoice. The price was not known till receiving the goods. With small items that they keep in stock, there is no issue with returns.
1.1. Is this sale correct?
1.2. If there was no issue with the item, but the purchaser is not happy with the price (since he only saw the price upon delivery), then what should he do?
2. At times the pharmacy does not stock a certain item and has to order it. Again, the buyer sometimes doesn't know the price till he recieves the order. The pharmacy cannot take returns on specially ordered items.
2.1. Is this sale correct without knowing the price before ordering?
2.2 If the purchaser is not happy with the price (since he only saw the price upon delivery), what should be done? The pharmacy is not happy to take returns since they specially arranged for this item at their delivery cost etc.
2.3 What type of sale is this classified as?
3. The pharmacy supplied a medication/cream etc. that is close to expiry, expiring within 2 weeks. The buyer will not use that much of the item to complete it within that time period. Is the buyer entitled to return the item based on the expiry date? If the pharmacy says there's no issue with using the item past its delivery date, does this statement absolve them of taking the item back?
Manufacturing and selling coffins
Q:
1. Are we allowed to manufacture coffin boxes?
2. Are we allowed to sell coffin boxes?
Earning through Amazon Affiliate Marketing
Q: Amazon Affiliate Marketing is part of the Amazon Associates Program. It allows you to promote Amazon products through your unique affiliate links. When someone clicks on your link and makes a purchase, you earn a commission.
Question is, is it halal for earning money through Amazon Affiliate Marketing, if the product is halal? Would the money be halal for the affiliate marketers?
Purchaser demanding a refund one month after purchase
Q: I advertised a hunting scope on an online platform. In the description I wrote the name and the condition of the scope been fair condition. An individual messaged and on 20 March 2024 and I sold the hunting scope to this individual.
On 25 March he confirmed receiving the scope and was happy. A month later he messaged saying the scope is not working and demanding a refund. I said its one month later and I can't do anything as its a second hand item and was bought and sold as second hand goods. Then he demands a receipt for the item which could not be provided as its second hand goods with no warranty.
Apparently he wanted the receipt as the company of this scope has a lifetime warranty which he could claim if he had an original receipt which could not be provided. The scope was sold for R2000 which was in fair condition. All pictures of the scope was shown to the individual before purchasing. A scope brand new is about 8 to R10000. Its been around 5 months since the purchase. What do I do in this situation?
Informing the customers regarding the approximate thickness of the commodity
Q: I wanted to find out a fatwa regarding weights and measures in my business.
We are steel traders. We buy steel a certain thickness say 0.2mm but the factories that produce it can’t get the exact thickness due to the production process. So the thickness varies from 0.195 to 0.205mm, sometimes more sometimes less.
What is the ruling on this because we sell the product as 0.2mm. We sell as per the thickness that we order. We don’t order a lower thickness and sell as a higher thickness. This is purely a production tolerance level as the machines can never get it exact.
Purchasing a vehicle with a warranty
Q: I wish to purchase a second hand vehicle from a dealer. All vehicles are sold with warranty. Vehicle is selling for 100k. However, it is mentioned that the price of the vehicle is R85000 and the price of the warranty is R15000 but the vehicle cannot be purchased without the warranty. Will such a purchase be permissible?
Confirming with the supplier the payment term for early payment discount
Q: I was receiving a 2.5% early payment discount. I contacted my Sales Representative and explained regarding the 2,5% discount not being allowed for me and to amend my pricing structure.
1. I wanted to know if I should continue to make payment deducting that amount and then paying it over to the poor or some other institute that takes interest monies while my pricing structure is being amended?
Bypassing the estate agent when purchasing a property
Q: Is it permissible to bypass an estate agent in purchasing a property?
Example, I see a property for sale on their website/see their board outside the property. I then go directly to the seller and do a private deal with them, to avoid getting the estate agent involved and to avoid paying them commission. Is this permissible?
Selling a leather jacket made from pig skin
Q: If a person owned a leather jacket and found out it was made from pig skin, can that jacket be sold to a non-Muslim and the funds be used to purchase another item?