Performing the four sunnats of jumuah before zawaal in the Haramain

Q: The first Adhaan for Jumuah Salaah in both the Haramain Sharifain is given well before Zawaal sets in. Can one perform the Four Sunnats of Jumuah after the first Adhaan is given i.e. before the time of Zawaal?

The second Adhaan is given exactly when the Dhuhr time sets in and the Khutbah commences immediately thereafter. There is no time to perform the sunnats after the second Adhaan as the khutbah commences immediately, and if one stands up to perform his sunnats, he will be performing his sunnats while the Khutbah is being delivered. Should one rather perform these four sunnats after completing the Jumuah Salaah?

Adopting humility

Q:

1. How can one be humble? How does humility feel like in the heart? Maulana Ashraf Ali Thanwi (Rahimahullah) said that true humility is not felt by a person just like a sleeping person doesn't know he is sleeping. What are the steps one can take to ensure they have no pride in their heart?

2. If someone makes tawbah sincerely, their sins are forgiven. How can one balance this with humility? Humility means seeing ourselves sinful and useless. If one does their best to make tawbah, how can they still feel sinful?

3. Is it against humility to like good traits one has as part of gratefulness to Allah (Subhanahu wa Ta'aalaa)? How can one differentiate between 'ujb and happiness?

Travel agent changing hotels after a package is booked and paid for

Q: I have noticed a few travel agents advertising Umrah packages with such and such hotel, and the words "or similar", next to that. The price is then stated below.

In a recent incident, a package was booked for and paid for about 50 days prior to departure. At the time of booking, it was confirmed that the hotels stated on the advert were available. About ten days prior to departure, the agent sent out a travel voucher for a different hotel (this was supposedly one of the "similar hotels"). The reason given was that the hotel advertised initially was not available or fully booked. However, on arrival in Madinah Munawwarah, the agent then informed that the hotel was changed again.

In some cases, some travelers were told by the agent that they would be staying one night in a certain hotel and thereafter moving to another hotel for the rest of the stay. (This changing of hotels for one night has happened with more than one agent) None of these hotels were mentioned or spoken about before departure.

In another instance, after payment, the agent advised that the airline changed the flight and hence the 12 night package now became an 11 night package.

Is this type of advertising permissible? Is this type of transaction permissible?