Financial constraints

Q: Globally, nationally and locally, our businesses are going through a financial downturn. The majority of businessmen are becoming despondent and concerned as financial targets and obligations cannot be met. After putting shariah compliant mechanisms in place, please pray and advise on the way forward. Situations amongst some businessmen are critical as they are forced to go the bond and bank route, becoming involved in interest. As much as one does not want to go the haraam way, there seems to be no alternative. As we seem to have reached the end of the road, please advise. Also, we will appreciate if the Ulama could advise and guide the masses in these trying times from the mimbar etc. We love you all and appreciate your favours upon the ummah. 

Huge cellphone bill due to a virus

Q: A brother uses his cellphone as a modem. Unfortunately he contracted a virus. The effect of this was that as soon as he put on his phone the counter was just running. The result was that his account which normally comes to about R250.00 came to R5500.00. After investigating it was found that this was caused by the virus.

The service provider says that it is not their problem and they want the account to be settled. Will it be permissible for the brother to pay this account using interest money?