Business and Dealings

Earning money through social media tasks

Q: There is a platform where you earn money by engaging with social media—liking and following users on platforms like Instagram, Facebook, and YouTube. Every day, you're given a set number of simple social media tasks (such as following a profile or liking a post), and you're paid for completing them. 

When you first join, you're required to purchase a package—this is often referred to as an "exam" or "activation" package. The size of your daily task quota (and potential earnings) depends on the package you choose. For example, if you buy a package worth around $550, you'll receive 7 tasks per day. More expensive packages generally unlock more tasks and higher daily earnings. 

You can also boost your income through referrals. By inviting others to join CloudBoost, you earn a commission when they sign up and purchase a package. Additionally, when the people you invited start referring others, you earn a percentage of their activity as well—creating a multi-level earning structure. Is this pyramide scheme and therefore haraam?

Accepting a bribe to give a customer a discount

Q: I work in a retail store. The owners intentionally mark up products by 50% because they expect customers to negotiate and ask for discounts. The actual intended markup is 20%. 

One day, a customer approached me about a product that had the 50% markup. I knew I had the authority to reduce the price down to the 20% markup. The customer said that if I gave him a discount, he would give me some money personally. I agreed, gave him the discount, and he gave me the money.

Khiyaarur ruyat (the option of buying or returning an item) for defective items on online purchases

Q: I humbly request your guidance and a detailed, evidence-based response regarding the following scenario: 

Our business sells pharmaceutical machines and occasionally encounters defective units. When a unit is defective, we explicitly inform potential buyers of the defect, share photos of it, and sell the machine at a discounted price. Despite being made aware of the defect, some clients later refuse to pay, citing the defect as the cause. Additionally, we sell various other electronic items through our online store. 

In light of this, we request clarification on the following points: 

1. Seller’s Obligation to Accept Returns: If the buyer refuses to pay or wants to return the machine on the basis of a disclosed defect, is the seller Islamically obliged to accept the return and refund the buyer? 

2. Application of Khiyar-ur-Ruyah: Does khiyar-ur-ruyah (the option to inspect goods before finalizing a sale) apply to pharmaceutical machines sold with clearly disclosed defects? 

3. Khiyar-ur-Ruyah in Online Sales: Does khiyar-ur-ruyah generally extend to products purchased online, where the buyer may only see images rather than physically inspecting the item prior to purchase?