Business and Dealings

Q: I purchased a kurta from a family member, the kurta I ordered was from seeing a picture which they sent to me, upon receiving the kurta I noticed the studs are completely different from what was ordered. 

I brought it to their attention, sent it back and awaited feedback. I was told that what I initially ordered was old stock and what they gave me is now the new range [I was not informed before about this] nor did they mention that picture is for illustration purposes only. 

I asked for a refund as I'm not happy with that product. They are now saying they don't do refunds and I should pick something else. All this was not told to me when dealing and payment was made. I've made it clear that I don't require anything else and a refund is the way forward. 

According to them they don't see any fault or difference in what they gave me as BRAND and COLOR of kurta is same.. the only difference is the studs on the kurta (which is the whole point). Now I'm being told that since I'm DEMANDING a refund they would minus a percentage of what I paid to them as a service fee, again I was not informed about all these things prior to the transaction\deal. 

They are justifying all this by saying that since I am family they didn't charge me delivery fee which they paid to THEIR SUPPLIER (for them to get their stock, not for it to be delivered to me). According to them they have full right to claim this delivery fee from me and I am in the wrong. 

Please advise

Q: My question is regarding Standard Bank U Courts. 

I do have points currently which I am not using as I believe that its haraam. 

Can I redeem the points by purchasing items from their stipulated stores and give it away in charity to my non Muslim helper or to an old age home or orphanage. If this is possible, does it have to be to a non Muslim old age home or orphanage? 

I also have the intention to cancel the U count

Q: What is the ruling for someone who is using a card machine and charges the customer the same percentage that the company charges them for using the card machine in order for the shopkeeper to access the customer's money?

Q: I recently started learning how to do balloon decorations and someone asked me to make some decor for their birthday party and my mom agreed without me giving consent first. 

I am well aware that we are not allowed to celebrate birthdays and I do NOT intend on celebrating nor attending this birthday party. Am I allowed to make the balloon decorations for this person with the intention of not celebrating with them?

Q: Can the Darul Ifta please check if this agreement is okay for our customers. 

Agreement to Purchase (company) Products 

I hereby agree to purchase ebooks, charts, etc. without forwarding them to anyone or sharing them on social media. I will only print them out for my own use. As these products belong to (company), they are the sole copyright of this organization. Hence they cannot be used for commercial purposes, unless otherwise agreed. 

Name: 
Date: 
Contact Details: 
Signature:

Q: My friend has started a grassroots football club with 3 of his other friends. They all put different amount of shares in to start the club. Some 50 pound some 100. At the end of the year they will be splitting the profits with fixed shares for each person depending on the time and effort they put in the club. He's asking, is this profit allowed or is it classed as riba? 

Q: My friend asked me to sell his phone for him and he gave me the price he wanted and if I sold it for extra he said I could keep the extra. I found a customer on Facebook and I ended up getting scammed/robbed so I want to know if I must pay him the amount he asked for or should I not?

Q: A person purchased a house 2 years ago from an estate agent. While renovating it, now he came upon a hidden safe containing some gold coins. Is he entitled to it or not?

Q: If the state forcibly buys out housing in the city center from residents and evicts them to the outskirts in order to build new luxury buildings on that land and then sell them to new buyers, is such a transaction considered nāfidh (legally effective)? 

Is the work of a real estate agent selling these apartments lawful? Is the purchase of these apartments by new residents lawful, or does the sin and illegality rest only on the developer who organized all of this and promoted his interests among government officials (obviously through bribes)?